Information Technology Intern

DescriptionPosition SummaryThe Information Technology (IT) Intern will assist the IT team in providing first-level IT support to approximately75 Camden Coalition staff members while helping ensure compliance with a broad range of data security policies. Reporting to the Associate IT Director, this position supports the IT department’s role as the backbone of the Coalition’s operations-facilitating seamless communication, efficient workflows, data-driven decision-making, and innovative solutions that enable organizational growth and adaptability in a rapidly evolving technological landscape.RequirementsResponsibilities

• Provide help desk and first-level technical support to the organization.
• Coordinate tasks and processes with other staff members.
• Assist with auditing and inventory management of all Coalition information assets.
• Support logistics and technical preparations for Coalition activities, workshops, and meetings.
• Perform data entry tasks with accuracy and attention to detail to maintain up-to-date records.
• Pull and compile reports from various data sources to support organizational needs.

Requirements

• Pursuing related degree or 1-2 years of work experience preferred
• Experience with computers, basic networking, information systems, access controls, and mobile computing devices.
• Knowledge of HIPAA is a plus.
• Ability to commit to 15- 20 hours/week for at least 5 months with the possibility for an extension if mutual interest and availability ·

Competencies

• Communication: Demonstrates effective oral and written communication, facilitating inclusive conversations within our diverse communities (e.g., colleagues, partners, and consumers) while practicing empathetic listening.
• Growth Mindset: Seeks personal and professional development opportunities; embraces change; demonstrates curiosity and eagerness to learn.
• Problem Solving: Identifies challenges and formulates solutions by leveraging input and expertise from others; makes decisions effectively and responsibly.
• Relationship Building: Supports colleagues as needed and views responsibilities as shared. Represents the organization among external stakeholders, influences audiences, and communicates effectively about the organization’s vision and work.
• Workload Management: Breaks down tasks or projects into manageable steps and executes them effectively, adjusting as needed. Uses self-management techniques to continuously improve behavior and performance.

Physical Demands

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.

• Frequent standing, walking, and sitting in an office environment.
• Occasional lifting of up to 15-20 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing this job. Reasonable accommodations may be made for individuals with disabilities.

• Noise levels in the work environment are typically moderate.
• Although work is primarily indoors, occasional travel to community or business locations may be required.
• This position is based in Camden, NJ. Employees are required to be in the office at least two days per week (currently Tuesdays and Wednesdays, subject to change) and as needed on other days. This is not a fully remote position.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender (including pregnancy), national origin, nationality, ancestry, age, familial status, marital/civil union status, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, disability status (mental or physical, including perceived disability, and AIDS and HIV status), protected veteran status or any other characteristic protected by law.

Camden Coalition

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