OCS Intern-Admin

Mission Statement:

The mission of the State of South Carolina Department of Insurance is to protect the insurance consumers, the public interest, and the insurance marketplace by ensuring the solvency of insurers; by enforcing and implementing the insurance laws of the State; and by regulating the insurance industry in an efficient, courteous, responsive, fair, and equitable manner. For more information about working at the SC Department of Insurance, please visitThis position is located in the Office of Consumer Services.Under the Direct supervision of the OCS Manager, the OCS Intern provides support to the OCS Administrative Team, including but not limited to switchboard duties and logging of complaints and inquiries through the NAIC’s State Based System. The OCS Intern may also provide back-up support to the Department’s Outreach Program and Initiatives.

• Provides dedicated administrative support to the OCS Division and other Departmental projects.
• Provides technical and professional services to the OCS.
• Provides technical assistance to staff, management, the public and other governmental entities.

1. Research: The OCS Intern may be tasked with conducting research on various insurance-related topics,

such as regulations, policies, market assistance tracking, and consumer protection issues.2. Administrative Support: They may assist with general office tasks, such as answering phones, responding

to emails, including but not limited to External Review-Independent Review Organization IRO assignments, as well

as tracking the timely submissions of Remote Productivity Logs for the division. They might also help with

organizing meetings, preparing presentations, and maintaining databases. The OCS Intern may also provide backup

support to the Department’s Outreach Program and Initiatives.3. Special Projects: They may be assigned special projects based on their skills, such as developing new

procedures, implementing technological solutions, or conducting surveys. One of the dedicated projects will be

maintaining and tracking a back log of Certificate of Insurance Forms/ACORD forms that are received from carriers

due to liquor liability reporting. They may also assist the (LA&H) Supervising Analyst with LTC Objection Handling;

and or the OCS Manager and/or the (P&C) Supervising Analyst with Market Assistance mailbox handling.4. Shadowing: The intern may have the opportunity to shadow department staff members to gain insight into

their roles and responsibilities. This could involve attending meetings, participating in training sessions, and

observing day-to-day operationsA high school diploma and relevant program experience. A bachelor’s degree may be substituted for the required

program experience.• General Knowledge of where to locate the laws, regulations, policies, and procedures relevant to the

insurance department.

• Ability to exercise judgment and discretion. Ability to establish and maintain effective working

relationships.

• Ability to communicate effectively, both verbally and in writing.Educational Credentials:

Applicants indicating college credit or degree(s) on the application will be required to submit a sealed, certified copy of the transcript(s) prior to beginning employment. Failure to produce an official, certified transcript will result in any conditional offer of employment being rescinded.Equal Opportunity Employer:

It is the policy of the South Carolina Department of Insurance to provide equal employment opportunities to all job applicants and employees without regard to their race, color, religion, national origin, sex (including, but not limited to, pregnancy, childbirth or related medical conditions and lactation), disability or age.Veteran Preference Statement:

South Carolina is making our Veterans a priority for employment in state agencies and institutions.The Department of Insurance offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan (pension plan option) and Deferred Compensation Programs
• Employee Assistance Program

• Free counseling sessions for employees and household members
• Free legal counseling
• Free financial counseling
• Flexible Work Schedules

• Compressed work weeks
• Part-time telecommuting
• Flex-time
• Free Gym Access
• Growth Opportunities

• Certifications/designation program allowing for salary increases and bonuses
• Infants at Work Program

• Employees eligible to bring their newborn/infant to the workplace
• Free Parking

State of South Carolina

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