Preferred Communities Intern

Requisition ID: req56444Job Title: Preferred Communities InternSector: Social WorkEmployment Category: InternEmployment Type: Part-TimeOpen to Expatriates: NoLocation: New York RAIWork Arrangement: Open to RemoteJob DescriptionRESPONSIBILITIES

• Assist with client check-ins over the phone or through video calls (as preferred by the

client) * In collaboration with Preferred Communities (PC) Casework Team, developindividualized plans with detailed action steps based on client needs; supporting

clients with action steps such as exploring employment opportunities, assisting with

referrals for additional support services, etc. * Provide direct client-centered casework activities such as contacting clients andexternal agencies to book and arrange public services and health care appointments;

accompanying clients to appointments as needed for support * In collaboration with PC Team and Healthcare Benefits Navigators, develop AccessHRA and NYC Housing Connect and other benefits navigation workshop materials;

delivery of workshops to clients as needed

• Support casework administrative tasks such as enrolling clients into database

systems, uploading client documents, completing intake assessments and client

agreement forms, accompanying clients to their appointments.

• In coordination with Healthcare Benefit Navigators, support screening and enrollment

activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares, etc.

• Keep thorough and accurate case file documentation in IRC’s database

• Keep all digital files up to date and create new digital client files as needed

Communicate client concerns and potential challenges to PC Casework Team

Members/Healthcare Benefits NavigatorsLEARNING OBJECTIVES:

• Gain experience with the U.S refugee resettlement process and services available to

clients specifically in/ around New York City. * Gain experience in identifying clients’ needs to appropriately coordinate medical careand connect them to necessary supportive services within the community. * Gain experience with conducting wellness assessments 6 months and 12 months afterICM enrollment and keeping thorough and accurate case file documentation of all

direct services provided to clients. * Develop skills in creation and delivery of workshops addressing client housing,employment and resource benefits navigationEqual Opportunity Employer: IRC is an Equal Opportunity Employer: IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.Qualifications

International Rescue Committee

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