Learn here about the ‘soft skills’ that companies look for in an employee. In addition, Daniel Eilenberg, Associate Director of Human Resources for the Pacific region of P&G, gave us a ‘top.
Does your resume only highlight your professional and academic experience? It is also valid to highlight your ‘soft skills’. Your performance in a company is not clearly the result of a vast or specific knowledge or a task executed. Companies are valuing other types of skills in their teams, which probably won’t teach you in a classroom.
Competencies such as responsibility, punctuality, perseverance and positive attitude are valued by companies and direct managers. Even so, people often omit them from their daily behavior at work and many omit them from their resumes.
Presenting a resume that highlights professional achievements is paramount, but don’t forget to know yourself and highlight your qualities. For Sonia Jaramillo, senior manager at Hays Colombia, learning these skills is basically a “process of self-discovery”, constant and necessary, which must arise from the situations that a lives in his work environment.
Each company, boss and team with whom you will share during your working life will bring you new challenges, conflicts and solutions. Learning from them is key. “In a job that has variable conditions, the ability to adapt to change will probably develop. Or if you are part of a multidisciplinary team, effective communication skills and teamwork will be strengthened, “says the expert of Hays Colombia.
Communicating clearly and concisely is one of the great skills that will allow you to develop well in your work environment. “One methodology that works is to ask for feedback focused on behaviors, which are accompanied by good results; when they are rewarded, it is important to highlight that the way to achieve them was by the behaviors and that they were not granted randomly, “says Daniel Eilenberg, associate director of Human Resources for the Pacific region of P&G.
“They preach but they don’t apply”
Superiors or leaders are those who must set an “example through actions.” Both bosses and employees must have these skills. Eilenberg points out that you must have a constant willingness to learn, assume responsibilities and be a protagonist in decision-making, as well as be recursive in any situation, advising that “if you cannot perform an activity, always propose alternatives, if you cannot do what they asked you and have obstacles, when you give the news, you should bring alternatives. “
Try to balance the knowledge you have about your work experience and those skills that help you effectively meet the expectations that your boss and company have of you.
In the elempleo.com company portal there is a definition of important competences. Some of them are:
Administrative powers
Acceptance of authority; continuous learning; numerical aptitude; attention and concentration; self-confidence; self-leadership; collaboration; companionship; knowledge of the business; conviction; effective communication; analytical skills; trading skills; research; planning and organization; administrative productivity; relationships with others; business relations; resolution of conflicts with the client; work under pressure; Teamwork.
Managerial competencies
Teamwork focused on objectives; information networks; supervision; analytical thinking; planning and monitoring of human resources; negotiation; knowledge of customers and their business; management initiative; understanding of the client’s business; empowerment; entrepreneurship; project management; diversity; development of highly competitive teams; integral development of the collaborator; competitiveness.
Organizational competencies
Coherence; autonomy; self-control; organizational commitment; dedication to the task; dynamism and energy; empathy; ethics; innovation; integrity; initiative; justice; orientation towards organizational achievement; customer orientation; productivity; prudence; resilience; responsibility; simplicity; customer service; I work with clarity and excellence.