Terranum reveals what are the five most important keys to being a good provider.
Small, medium and large companies struggle every day to maintain their supplier services. However, after achieving this, most lose their customers due to factors that take them out of the market and, above all, due to lack of rigor.
Andrea Dorado, purchasing manager of Terranum, defines that “a good supplier is a fundamental element to meet the objectives of the business and although you have to have rigor to choose them and a permanent control to maintain them, it is also important to consider them as strategic allies”.
Dorado assures that these are the five keys to being a successful supplier in any business field:
Integrality
A supplier manages to be integral when it applies good practices in the sector in its management and when it innovates. Also, when their offers are based on the reality of the market.
Dynamism
A vendor has dynamism in creating alternatives to solve problems. Similarly, when it acts quickly in the face of contingencies when providing the contracted product or service. Likewise, he accepts and responds to complaints and suggestions regarding his work.
Sustainability
A supplier is sustainable when it uses and markets environmentally related products. Similarly, when it becomes an ally for the development of social responsibility programs of companies.
Thoroughness
The supplier is rigorous when it complies with the contracted terms in terms of legal parameters required by it. Also, when aligned with your client’s code of ethics. It is one who cares about the quality of their processes and procedures. Efficiency and effectiveness characterize it.
Innovation
Innovator is the supplier that generates new ideas in order to constantly improve, synthesize and optimize all the processes of the operation and development of the projects.